Tuesday, November 16, 2010

How to ask questions the smart way ... without so many words?

The "How to Ask Questions the Smart Way" guide that was linked from our forums page is a great guide, but it has way too many words.  Let's face it -- if someone is too lazy to use Google or pick the right forum, are they really going to read all that?

So I've started my own, very abridged version.  Please help me make it better, but focus is on brevity.  This document will be linked from the Eclipse Forums.

Thursday, November 11, 2010

Eclipse.org user foums for non-Eclipse.org projects?

This forum post got me thinking:
"Webmaster please create a "Python IDE" topic branch "
http://www.eclipse.org/forums/index.php?t=msg&th=200110

The Eclipse forums are intended for user discussion regarding Eclipse and
Eclipse.org projects. Of course, we don't want to be in the business of
creating hundreds of forums for all the non-Eclipse.org projects out there.
But it occurred to me that there are likely some projects out there that don't
have user forums; users can't easily seek support and are left to fend for
themselves.

Would it be a good idea to create a generic forum to allow users to discuss
non-Eclipse.org projects?

I've opened a bug to track the issue -- please feel free to comment there.